Frequently Asked Questions
Everything you need to know about your favorite performance footwear.
How do I determine the right size for my XTRATUF boots?
Our boots generally run true to size. If you are a half size, we recommend ordering the next size up, as a snug fit is essential for waterproof integrity and comfort during long hours of wear.
What is your return policy?
We offer a 30-day return policy for all unworn merchandise in its original packaging. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
Are XTRATUF boots completely slip-resistant?
Yes, our boots feature our signature chevron outsole, which is non-marking and slip-resistant, specifically designed to provide maximum traction on wet and slippery surfaces like boat decks.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental U.S. Expedited shipping options are available at checkout if you need your gear sooner.
How should I clean and maintain my boots?
To extend the life of your boots, rinse them with fresh water after use, especially after exposure to salt water. Avoid high heat for drying; instead, let them air dry in a cool, shaded area.
Does XTRATUF offer a warranty on its products?
Yes, we offer a limited one-year warranty against manufacturing defects in materials and workmanship from the original date of purchase.